AppLabs (referred to as “AppLabs” or “we” or “us” or “our”) is committed to protecting and respecting your privacy and handling your personal data in an open and transparent manner. The personal data that we collect and process may vary depending on the service we provide to you.
We adhere to the principles relating to processing of personal data set out in the GDPR which require personal data to be:
Personal data collected directly from you, including:
Personal data collected from other sources, including:
We may collect the following personal data from you depending on the service we provide to you. We will only process your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Data about your use of our Website. IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, timing, frequency, pattern of your service use.
Profile data Your name, address, telephone number, email address, gender, date of birth.
Publication data Information that you post for publication on our Website or through our services.
Inquiry data
Transaction data The transaction data your contact details, your card details and the transaction details.
Notification data
Correspondence data The communication content and metadata associated with the communication.
Any of your personal data identified in this policy
Any of your personal data identified in this policy
PurposeTo analyse the operation of our Website and services.
Operating our Website, providing our services, communicating with you. Fulfilment of KYC / AML procedures.
The publication data may be processed for the purposes of enabling such publication and administering our Website and services.
The inquiry data may be processed for the purposes of fulfilment of our KYC and AML obligations. The proper performance of our payment obligations to you.
The transaction data may be processed for the purpose of payments and keeping proper records of those transactions.
The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.
The proper performance of our contractual obligation before you.
Exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure, the protection and assertion of our legal rights, your legal rights and the legal rights of others.
The obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.
Legal basis of processingLegitimate interests in monitoring and improving our Website and services.
Legitimate interests in the proper administration of our Website. Performing the contract we have with you.
Legitimate interests for the proper administration of our Website and business. Performing the contract we have with you.
Performing the contract we have with you.
Performing the contract we have with you.
Consent. Performing the contract we have with you.
Consent. Performing the contract we have with you.
Our legitimate interests.
Our legitimate interests.
Type of information | Purpose | Legal basis of processing |
Data about your use of our Website. IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, timing, frequency, pattern of your service use. | To analyse the operation of our Website and services. | Legitimate interests in monitoring and improving our Website and services. |
Profile data Your name, address, telephone number, email address, gender, date of birth. | Operating our Website, providing our services, communicating with you. Fulfilment of KYC / AML procedures. | Legitimate interests in the proper administration of our Website. Performing the contract we have with you. |
Publication data Information that you post for publication on our Website or through our services. | The publication data may be processed for the purposes of enabling such publication and administering our Website and services. | Legitimate interests for the proper administration of our Website and business. Performing the contract we have with you. |
Inquiry data | The inquiry data may be processed for the purposes of fulfilment of our KYC and AML obligations. The proper performance of our payment obligations to you. | Performing the contract we have with you. |
Transaction data The transaction data your contact details, your card details and the transaction details. | The transaction data may be processed for the purpose of payments and keeping proper records of those transactions. | Performing the contract we have with you. |
Notification data | The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. | Consent. Performing the contract we have with you. |
Correspondence data The communication content and metadata associated with the communication. | The proper performance of our contractual obligation before you. | Consent. Performing the contract we have with you. |
Any of your personal data identified in this policy | Exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure, the protection and assertion of our legal rights, your legal rights and the legal rights of others. | Our legitimate interests. |
Any of your personal data identified in this policy | The obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. | Our legitimate interests. |
We may disclose your personal data to the third parties listed below. When we do so, we require those third parties to have appropriate technical and organisational measures in place to protect your personal data. We will not share any of your personal data for any purpose other than the purposes described in this privacy policy, nor will we sell your personal data to anyone.
You have the following rights in terms of the personal data we hold about you:
AppLabs is publishing this privacy policy to keep you informed as to what we do with your personal data. You can ask us for information regarding any data of yours that we keep at any time. This information concerns, among other things, the data categories we process, for what purposes we process them, the origin of the data if we did not acquire them directly from you and, if applicable, the recipients to whom we have sent your data.
The right to accessThis enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. You can obtain a copy of your data from us free of charge. If you are interested in other copies, we reserve the right to charge for the additional copies.
The right to correction (rectification)You can request that we correct your data. We will initiate appropriate measures to keep the data of yours that we continuously process correct, complete, and up to date, based the latest information available to us.
The right to erasure (The right to be forgotten)At your request, we will transfer your data– where technically possible – to another responsible entity. However, this right only applies if the data processing is based on your consent or is required to fulfill a contract. Instead of receiving a copy of your data, you can ask us to send the data directly to another responsible entity that you specify.
The right to objectYou can object to the processing of your data at any time for reasons that arise from your special situation provided the data processing is based on your consent or our legitimate interest or that of a third party. In this case, we will no longer process your data. The latter does not apply if we are able to prove there are compelling, defensible reasons for the processing that outweigh your interests or we require your data to assert, exercise or defend against legal claims.
The right to withdraw consentWithdraw the consent you gave us with regard to the processing of your personal data for certain purposes, such as to allow us to promote our products and services to you.
The right to complainPAppLabs takes your rights very seriously. However, if you are of the opinion that we have not dealt with your complaints adequately, you have the right to submit a complaint to the data privacy protection authorities responsible.
The right to be informed | AppLabs is publishing this privacy policy to keep you informed as to what we do with your personal data. You can ask us for information regarding any data of yours that we keep at any time. This information concerns, among other things, the data categories we process, for what purposes we process them, the origin of the data if we did not acquire them directly from you and, if applicable, the recipients to whom we have sent your data. |
The right to access | This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. You can obtain a copy of your data from us free of charge. If you are interested in other copies, we reserve the right to charge for the additional copies. |
The right to correction (rectification) | You can request that we correct your data. We will initiate appropriate measures to keep the data of yours that we continuously process correct, complete, and up to date, based the latest information available to us. |
The right to erasure (The right to be forgotten) |
You can request that we delete your data provided the legal requirements have been met. In accordance with Article 17 the GDPR, this can be the case if:
|
The right to restrict processing |
You can request that we restrict the processing of your data if
|
The right to data portability | At your request, we will transfer your data– where technically possible – to another responsible entity. However, this right only applies if the data processing is based on your consent or is required to fulfill a contract. Instead of receiving a copy of your data, you can ask us to send the data directly to another responsible entity that you specify. |
The right to object | You can object to the processing of your data at any time for reasons that arise from your special situation provided the data processing is based on your consent or our legitimate interest or that of a third party. In this case, we will no longer process your data. The latter does not apply if we are able to prove there are compelling, defensible reasons for the processing that outweigh your interests or we require your data to assert, exercise or defend against legal claims. |
The right to withdraw consent | Withdraw the consent you gave us with regard to the processing of your personal data for certain purposes, such as to allow us to promote our products and services to you. |
The right to complain | PAppLabs takes your rights very seriously. However, if you are of the opinion that we have not dealt with your complaints adequately, you have the right to submit a complaint to the data privacy protection authorities responsible. |
Strict criteria for authorisation to access your personal data on a “need-to-know” basis only and exclusively for the specified purpose;
Transfer of acquired data in secured form;
Storage of confidential data in our secure servers;
Firewall safeguarding of IT systems to provide protection against unauthorised access, and
Continuous monitoring of access to IT systems to detect and prevent the misuse of personal data.